Ordering:
Our minimum order is 12 guests and require at least 48 hours’ notice for corporate events. Your order is not complete until we have contacted you to verify all information regarding your event and delivery arrangements have been made.
Changes and cancellations:
Minimum guarantee guest count of orders when booking your event and a minimum guarantee guest count is required. After booking, you can increase your count, but not decrease it. Final guest counts are due by 12:00 p.m. two days prior to your event.
We require a 48 hour notice for all cancellations. If there are costs incurred as a result of your cancellation, such as labor and/or food, you will be billed for those costs. All cancellations must be made by phone by speaking with one of our staff members directly.
Billing, payment terms and gratuity:
We accept Visa, Mastercard, American Express, personal and company checks and cash. If paying by credit card the number must be called in advance and will be processed after the event. The paid receipt as well as the credit card receipt will either be mailed or emailed to you. For Corporate accounts we start our billing the first Monday after the event and due Net 15 unless special terms have been pre-approved. We do not deliver your invoice at the time of delivery unless prior arrangements have been made. A fifty-percent (50%) deposit is required on all orders exceeding $2,000 unless prior arrangements have been made. Gratuity is not required and is not automatically added to your invoice, but greatly appreciated by our staff.
Sales tax:
State sales tax applies to food, beverage, rentals, labor (service staff), service charge and delivery – per State Board of Equalization. Tax exempt organizations must provide documentation with their order.
Staff charges:
For onsite events – $30.00 per hour per server with a 4 hour minimum plus an 18% service charge based on the cost of the food only.
Price Changes:
Prices on our menus and website are subject to change due to the market price fluctuation and product availability.
Delivery fee:
Delivery fees apply to all orders and vary upon location and if a return trip is required. Late afternoon or evening deliveries will be picked up the next business day unless special arrangements have been made.
Leftover food policy:
Leftover food will be discarded after an event unless the client requests otherwise. The client will assume full responsibility and any liability as a result from consuming leftover food after the event.
Damages and Liability:
If our staff is not hired to be present at client’s event, client is responsible for unattended chafing dishes, bowls, platters, baskets, utensils and all other Edible Events property and is to be returned in good condition. Edible Events does not assume or accept any responsibility due to negligence by the client or any attendee of the client’s event that causes any damage to Edible Events catering equipment. Missing or damaged equipment of Edible Events will be billed to the client at replacement cost. It is the client’s responsibility to have all Edible Events property collected when the driver returns to pick up. Any items not picked up may incur additional charges if the driver has to make an additional trip to client’s location to retrieve the items.
